Customer care policy
Support is our number one priority
At First Contact Security Ltd, we are committed to providing a just and equal service to all of our customers which does not discriminate in any way against existing or potential customers. We are always improving our customer care through our services and products making sure you get the quality of service you deserve. Your complete satisfaction is our primary goal - in short, we're here to help. We understand that customers have a right to expect a responsive, professional and accessible service and we provide this in the following ways:
- Always improving our standards.
- Providing staff training on a regular basis.
- Confidentiality and respect for privacy of existing and potential clients.
- Listening & Understanding the requirements of our clients and their business.
- Providing a professional, courteous & prompt service
For a Free no obligation site survey of your premises, give us a call on 02477 672 090 and we will be happy to help.
